1. Introduction

Thank you for choosing BLUEROCK. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our hotel booking services.

2. Information We Collect

We collect various types of information to provide and improve our services. This may include:

• Personal Information: Name, contact details, payment information, and other information necessary for booking accommodations.
• Booking Details: Information related to your reservations, preferences, and special requests.
• Device and Usage Information: Log files, IP addresses, browser type, and other data collected automatically when you use our website.
• Cookies: We may use cookies to enhance your experience on our site and collect information about your browsing activities.

3. How We Use Your Information

We use the collected information for the following purposes:

• To facilitate and process hotel bookings.
• To communicate with you regarding your reservations and provide customer support.
• To personalize your experience and improve our services.
• To send promotional offers, updates, and newsletters (with your consent).

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with our trusted partners and service providers who assist us in delivering our services. These entities are obligated to maintain the confidentiality of your information.

5. Data Security

We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, access controls, and regular security assessments.

6. Your Choices and Rights

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving promotional communications. To exercise these rights, please contact us at [contact email/phone].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of third-party websites before providing any personal information.

8. Updates to the Privacy Policy

We reserve the right to update this Privacy Policy periodically. The latest version will be posted on our website with the date of the last update.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.

Your trust is important to us, and we are committed to safeguarding your privacy.